Privacy Policy

Effective Date: January 9, 2026 • Version 1.0

At Nexushubs Software ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and our AI-powered Identity Operating System, Meaya.

AI & Data Training Commitment

Your Data vs. Our Models: We distinguish between "System Data" and "User Identity Data." Nexushubs Software does not use your private emails, calendar events, or "Identity Graph" to train our foundational public models. Your digital twin is isolated to your specific instance and is not shared with other users.

1. Information We Collect

We collect information to provide and improve the functionality of the Meaya platform.

  • Account Information: Name, email address, and authentication credentials.
  • Connected Data Sources: To function as an Identity OS, Meaya requires access to third-party services you authorize (e.g., Google Workspace, Slack, Notion). We ingest text and metadata from these sources to build your local Identity Graph.
  • Usage Data: Information on how you interact with the interface, feature usage logs, and error reports.

2. How We Use Your Information

We use your data for the following specific purposes:

  • To generate the "Identity Graph" required for the Digital Twin functionality.
  • To provide context-aware responses and draft communications on your behalf (only when explicitly requested).
  • To maintain and improve the security of our services.
  • To communicate with you regarding updates, security alerts, and support.

3. Data Retention & Deletion

You retain full ownership of your data.

Upon cancellation of your subscription, your specific Identity Graph and Vector Database embeddings are queued for deletion. You may request an immediate permanent deletion of all your data by contacting support.

4. Third-Party Sharing

We do not sell your personal data to advertisers. We may share data with trusted third-party service providers (e.g., cloud hosting providers like AWS or Azure) solely for the purpose of operating the infrastructure required to run Meaya. These providers are bound by strict confidentiality agreements.

5. Security

We employ industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nexushubs Software
Email: privacy@nexushubs.com